The Global Workforce Manager is responsible for the end-to-end optimization of consulting talent deployment across all Solution Domains, Practices, and Delivery teams, ensuring the effective alignment of workforce capacity with client demand to maximize utilization, revenue attainment, delivery excellence, and margin performance.

Responsibilities and Essential Duties

Staffing & Deployment

• Manage the weekly staffing process in partnership with Solution Domain Leaders, Practice Leaders, Delivery Directors, and Project Managers.
• Ensure consultants are assigned to projects in alignment with skills, certifications, experience, bill rates, and performance history.
• Maintain a real-time view of all assignments, project end dates, extensions, resource availability, and forecasted staffing moves.
• Facilitate staffing prioritization discussions, provide data-driven recommendations, and escalate unresolved conflicts that materially impact utilization, delivery commitments, revenue attainment, or customer success.
• Coordinate cross-domain staffing opportunities to maximize consultant utilization and organizational flexibility.

Bench Management & Workforce Optimization

• Actively monitor upcoming resource roll-offs and proactively identify next assignment opportunities.
• Drive a structured 7/14/30/45-day roll-off planning process to minimize bench exposure.
• Partner with Sales and Delivery Leadership to align near-term pipeline opportunities with upcoming resource availability.
• Recommend productive interim assignments such as internal initiatives, enablement activities, pre-sales support, mentoring, certifications, and solution development when bench time is unavoidable.
• Monitor bench trends and provide recommendations to improve deployment effectiveness and workforce agility.

Workforce Planning & Forecasting

• Own and manage the consolidated supply versus demand forecast across all Solution Domains and Practices.
• Develop weekly, monthly, and quarterly workforce capacity plans that identify projected surpluses, shortages, redeployment opportunities, and hiring requirements.
• Identify skills gaps and future hiring needs based on pipeline trends, strategic priorities, and emerging service offerings.
• Partner with Talent Acquisition, Solution Domain Leaders, and Delivery Leadership to prioritize hiring plans and resource investments.
• Provide workforce planning insights and recommendations to support annual planning, budget development, and organizational growth initiatives.

Workforce Intelligence & Skills Management

• Maintain consultant skills profiles, resumes, project experience, certifications, domain expertise, and professional credentials, ensuring resource information remains current, accurate, and readily available to support staffing decisions, pre-sales pursuits, proposals, customer requests, and business development activities.
• Develop and maintain a centralized skills inventory and resource capability matrix across all Solution Domains and Practices.
• Partner with Solution Domain Leaders, Delivery Leadership, and Talent Acquisition to identify critical skill gaps, emerging capabilities, and workforce development priorities.
• Track professional certifications, training requirements, certification expiration dates, and compliance obligations across the consulting organization.
• Coordinate certification renewal activities and provide regular reporting to leadership to support workforce readiness, partner program requirements, and customer commitments.
• Provide workforce capability insights and skills analytics to support strategic planning, hiring decisions, succession planning, and service offering expansion.
• Support proposal development, customer presentations, audits, and resource qualification requests by ensuring consultant credentials and experience profiles are readily accessible and current.

Partner & Staffing Ecosystem Management

• Develop and manage relationships with staffing firms, implementation partners, subcontractors, and strategic delivery partners to address short-term capacity needs.
• Maintain an active network of external resources aligned to priority skill areas and delivery requirements.
• Coordinate temporary external placements when appropriate while preserving alignment with long-term delivery priorities.
• Establish clear engagement models, service expectations, and commercial guardrails for external resource utilization.
• Measure external staffing effectiveness, utilization impact, cost optimization, and redeployment outcomes.

Global Delivery & Resource Strategy

• Provide recommendations regarding optimal global delivery models, including onshore, offshore, and hybrid resource strategies.
• Partner with global delivery teams to balance workload, optimize capacity utilization, and improve project staffing flexibility.
• Support workforce planning activities involving offshore delivery centers and distributed consulting teams.
• Identify opportunities to improve workforce efficiency through global resource alignment and capacity balancing.

Process Governance & Systems

• Establish and continuously improve staffing governance, workforce planning processes, service-level expectations, and escalation procedures.
• Administer and optimize workforce planning and resource management tools, including Certinia PSA, Salesforce, Power BI, Microsoft Copilot, Excel, and related operational systems.
• Ensure resource management data integrity, reporting accuracy, and process compliance.
• Develop and maintain operational dashboards, workforce metrics, utilization reporting, and executive-level staffing insights.
• Track unassigned hours, bench costs, billability, utilization, staffing efficiency, and workforce planning effectiveness.

Cross-Functional Collaboration

• Serve as a strategic workforce planning partner to Delivery, Operations, Solution Domain, and Practice leadership teams.
• Provide transparency into resource capacity, deployment risks, staffing priorities, utilization performance, and future talent requirements.
• Partner with Sales to support pre-sales staffing requests, solution reviews, pursuits, and RFP activities.
• Collaborate with Delivery Leadership to identify workforce development opportunities, succession planning considerations, and skill development priorities.
• Work closely with Finance and Business Operations to ensure workforce forecasting aligns with revenue, gross profit, utilization, and headcount plans.
• Escalate unresolved staffing conflicts, resource shortages, or prioritization challenges through Business Operations leadership and established governance forums.

Other Duties

• Perform all other duties, as assigned.

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations.  As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment.  Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?

Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! 

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:  

• Comprehensive Health, Dental, and Vision plans 
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources

 Unlock Exclusive Benefits for Full-Time Employees: 

• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program 
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards and kick-off parties
• Health and wellness-focused activities
• Relaxation Spaces
• In-office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.

Mythics, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Mythics has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting accommodationrequests@mythics.com. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.