The Cloud Success Architect is a member of our pre-and post-sales Cloud Success team focused on customers in the Federal, Higher Ed, Healthcare and State & Local Public Sector.  The Architect’s primary responsibility will be providing both pre- and post-sales positioning of cloud solutions to our customers.  Cloud solution components will include Oracle Cloud PaaS and IaaS Solutions, including PaaS offerings beyond the database like Data Integration Cloud, Analytics Cloud, Observability and Manageability services and Security technologies like Data Safe, Identify management and core OCI security features. This position spans both pre-sales as well as support and provides advisory support throughout the cloud lifecycle, resulting in renewals, expansions, and uptake of additional services. The Architect will operate through the complete opportunity lifecycle from pre-sales support, solution architecture and blueprinting, and implementation planning, as well as through post-sales advisory and hunting for additional workloads. This position is responsible for working with the client to understand and document their business needs and guide the client on a map to success across public, private, hybrid, and multi-cloud deployment models. This role operates under general supervision, providing varying complex technical solutions independently.

 
Responsibilities and Essential Duties

• Provide pre-and post-sales support to potential and established OCI customers, including advice around best practices, implementation planning and implementation advice.
• Design high level cloud implementation and migration approaches for customer projects.
• Create and maintain a library of best practices documents which can be utilized with customers and prospects; build cloud technical and network diagrams as required.
• Work with existing customers to find and upsell new OCI opportunities, tracking status and progress.
• Create strong relationships with customers leading to reference-ability and “trusted advisor” status.
• Provide quarterly Customer Review and Optimization sessions for OCI, including reviews of customer portal, cost savings recommendations, and additional product usage recommendations.
• Assist customers with troubleshooting OCI issues.
• Coordinate with consulting and product pre-sales on potential implementations, providing handoff, assistance in scoping, and conveying an understanding of opportunities when appropriate.
• Provide cloud feature/function overviews of various cloud services to customers.
• Provide ROI and TCO analysis of various Cloud options, including BYOL and License Included.
• Work with Technical Teams, support solution drafts, proof of concepts, mockups, definitions, designs, and builds.
• Assist in the buildout of product and consulting offerings.
• Understand and make recommendations to customers on compliance regulations, including FedRAMP, HIPAA, CJIS, etc.
• Maintain strong relationships with product and consulting sales representatives and assist in conveying technical and value information to customers.

Minimum Education and Experience

• Bachelor’s degree in a technical discipline or a related field, or equivalent.
• 10+ years of Operational Experience in large scale environments, supporting complex production workloads across the entire technology stack.
• 8+ years of Oracle experience with the portfolio of Oracle Cloud, Core Tech Software, and Hardware solutions. Primary experience focus areas are:
  • Oracle PaaS and IaaS Cloud solutions;
  • Oracle Engineered Systems solutions;
  • Oracle Core Tech (DB, FMW, Security)
• Work experience recommending and implementing Oracle Cloud (OCI) or competitive clouds in the Public Sector Market

Other Experience (Certifications):

• Experience with enterprise architecture models such as TOGAF.
• Experience with Linux, Solaris, Windows operating systems.
• Implementation experience with Oracle Engineered Systems such as Exadata.
• Experience with networking protocols and tools.
• Oracle Cloud Architect certification or ability to achieve certification within 60 days of start.

Knowledge/Skills/Abilities

• Ability to work under tight deadlines. 
• Meticulous attention to detail and effective professional correspondence. 
• Knowledge of IT ATO processes such as NIST and FEDRAMP is a plus. 
• Ability and desire to maintain a high standard of delivery.
• Attitude of continuous improvement and continual learning to provide our customers, partners, and team innovative solutions.
• Effective verbal, written and interpersonal communication skills.
• Demonstrated excellence in verbal and written communications in reading, writing, speaking the English language. 
• Ability to work independently and within a team environment.
• Technical acumen and solutioning skills.
• Ability to conduct presentations and convey technical concepts in a sales process.
• Self-motivated and strong work ethic.
• Ability to plan work effort and manage to schedule and priorities.
• Strong troubleshooting abilities across the entire technology stack.

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations.  As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment.  Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?

Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  

At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! Mythics has been named one of Virginia’s Best Places to Work for 8 consecutive years!

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:  

• Comprehensive Health, Dental, and Vision plans 
• Premier 401k retirement plan with corporate matching and a 529 college saving plan
• Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
• Legal Resources

 Unlock Exclusive Benefits for Full-Time Employees: 

• Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
• Employee referral program
• Employee recognition, gift and reward program 
• Tuition reimbursement for continuing education
• Remote or hybrid work options
• Engaging company events such as team building activities, annual awards and kick-off parties
• Employee Resource Groups such as our Values & Women’s Leadership Committees – Focusing on charitable and volunteering events to give back to our community, creating an inclusive environment for all, and fun employee activities
• Health and wellness-focused activities
• Relaxation Spaces
• In-office gourmet coffee, tea, fresh fruit and healthy snacks
• Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.