• Managed Services Engineer – Cloud Provisioning and Management

    Posted Date 3 weeks ago(6/4/2018 11:02 AM)
    ID
    2018-2949
    # of Openings
    1
    Category
    Consulting
    Work Site - City
    Vienna
    Department
    Consulting Technical Services - Managed Services
    Work Site - State
    VA
    Security Clearance Level
    None Required
    Maximum Expected Travel
    10%
    Type
    Regular Full-Time
    Remote/Telecommute Available?
    No - Applicants Must be Local to Work Site
  • Job Overview & Responsibilities

    Position Summary:

    This role will operate within Mythics Managed Services and be responsible for customer support and engagement around Mythics cloud services offerings.  Responsibilities include cloud provisioning, cloud usage monitoring, management and planning, direct client engagement around their cloud service with a focus on client satisfaction.  The Managed Services Engineer is responsible for working with the Managed Services team and stakeholders, Oracle, and clients to understand and document their business needs and deliver solutions and services using cloud services across public, private, and hybrid deployment models.

    Responsibilities and Essential Duties:

    • Participate in continuous improvement initiatives related to our cloud strategy and work with clients in delivering cloud services in the areas of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).
    • Provide continuous feedback around the Oracle cloud experience and Mythics’ role in / opportunity to add value to clients and Oracle.
    • Coordinate with Service Delivery Managers and technical teams to gather, document and validate requirements for system deployments.
    • Work with technical teams to validate cloud solutions for delivery.
    • Provision client instances across the IaaS and PaaS tools.
    • Review and respond to client tickets / requests for new instances / environments.
    • Maintain a high standard of delivery. The position requires an attitude of continuous improvement and continual learning in order to provide our customers, partners, and team innovative solutions.
    • Other duties as assigned.

    Qualifications

    Minimum Education and Experience:

    • Bachelor’s Degree in a technical discipline or equivalent experience.
    • Minimum 2-4 years of experience in a technical role.
    • Must be a U.S. Citizen with ability to obtain a U.S. Government Security Clearance.

     

    Knowledge/Skills/Abilities:

    • Basic understanding of systems (Application, Middleware, Database, Infrastructure).
    • Familiarity with IaaS, PaaS Public Cloud Services with experience with any industry Cloud Service Provider in one or more of the following: Compute, Storage, Networking, Data Management, Analytics, Security, Management, Application Development, Integration.
    • Proficiency with MS Office Suite, SharePoint and technical writing.
    • Effective written, verbal and interpersonal communication skills
    • Detail-oriented.
    • Ability to complete cloud training courses to learn/build the necessary skillset to execute day to day job functions.
    • Strong analytical and problem-solving skills.
    • Ability to perform in a high pace team environment, work independently and multitask.
    • Attitude of continuous improvement and continual learning.

     

    Additional Experience:

    • Some experience with Linux, Solaris, Windows operating systems.
    • Some experience integrating with security products/directories (AD, OAM, OID).
    • Some experience work with mobility/mobile applications.

    Company Overview

    Why work at Mythics?


    Because at Mythics, YOU count!  
    At Mythics, we have an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  We demonstrate these core principles daily through our corporate Values of Respect – Empathy – Excellence – Fun (REEF). Our REEF values are the foundation of everything we do.

    • Comprehensive Health, Dental, and Vision plans available for you and your family
    • Premier 401k retirement plan with corporate matching and a 529 college saving plan
    • Tax-advantaged Health Savings Accounts and Flexible Spending Account options
    • Generous PTO bank and paid holidays
    • Fitness/gym membership reimbursement and other wellness activities
    • Tuition reimbursement for continuing education
    • Engaging company events such as quarterly awards, annual kick off parties, and FUN Fridays (early release once a month)
    • Free gourmet coffee, tea, fresh fruits and healthy snacking alternatives
    • Community Service activities and charitable giving programs
    • Our GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

    Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.

     

    Mythics, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. Mythics, Inc. will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment. This company is a VEVRAA Federal Contractor, and has designed and agreed to implement an Affirmative Action Program in accordance with Executive Order 11246 and VEVRAA Final Rule.  Mythics, Inc. is able to provide alternative methods of application for those who are unable to complete an online form.  Please contact accommodationrequests@mythics.com to arrange reasonable accommodations.  To read more about your rights, please visit the Department of Labor Disability Rights Fact Sheet here. For more information about Federal laws prohibiting job discrimination, please view the “EEO is the Law” Poster here.

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