Managed Services DBA/FMW Support Consultant

1 month ago
ID
2017-2838
# of Openings
5
Category
Consulting
Work Site - City
Any
Department
Consulting Technical Services - Managed Services
Work Site - State
VA
Security Clearance Level
None Required
Maximum Expected Travel
None
Type
Regular Full-Time
Remote/Telecommute Available?
Yes - Open to Remote Applicants

Job Overview & Responsibilities

The Managed Services DBA/FMW Support Consultant will provide operational managed services support, troubleshooting and issue resolution for mission critical databases, fusion middleware, applications and related systems.  Mythics is looking for a highly-motivated consultant that have an Oracle Engineered Systems, Database Administration and Fusion Middleware background.  You will provide hands-on technical support, including analyzing incidents, system design, deployment and maintenance of software components, applications and systems in support of Oracle Software related solutions

You will work as a collaborative member of the Managed Services Operational Support team that is responsible for providing 24x7x365 support to various clients across the country.  This is a great opportunity for the right candidate to come in and work with a skilled team and attain knowledge of Oracle and other 3rd party vendor technologies.

 

The candidate for this position must be open to working non-traditional work week and hours (e.g., Saturday to Wednesday, 4pm – 1am ET or 12am - 9am ET) - specific hours will be discussed during in-person interview.  

 

Willing to work on-call when needed and alternate holiday schedules. Must be a team player and willing to work in a 24x7 environment.  Work location is remote.

 

 Responsibilities include:

  • Proactively monitor, report, troubleshoot, escalate and resolve technical issues with Oracle and MSSQL databases and associated systems
  • Mentor and support team members
  • Incident Resolution
  • Review and analyze database logs, middleware logs and operating system logs
  • Apply systems analysis techniques and procedures to identify and resolve database and middleware issues
  • Problem analysis and resolution
  • Root cause analysis and resolution
  • Log support requests with Oracle My Oracle Support and/or Microsoft Support or other 3rd party vendors as required
  • Documenting processes, standards and methodologies for working with client data and systems
  • Developing, updating and maintaining reporting processes and tools
  • Developing, updating documentation and architecture diagrams
  • Provide technical troubleshooting on issues requiring rapid resolution related to Oracle Database, Oracle Engineered Systems Exadata, Oracle Engineered Systems, Exalogic, Super Cluster and Oracle WebLogic Server.
  • Provide Database and Engineered Systems patching as needed
  • Assist with the evaluation and implementation of new technology initiatives.
  • Manage day-to-day efforts toward project accomplishments with general direction from senior technical staff
  • Participate in project planning and project status communications.
  • The position requires the ability to work individually and in a team environment.
  • Prioritization of day-to-day activities and long-term support-oriented tasks is essential.
  • Mentoring of other Support Staff
  • The position requires excellent verbal and written communication skills.

Qualifications

Qualifications

  • Must be a US Citizen to obtain necessary clearance
  • Bachelor’s degree with major in computer science, information systems or other related field and/or equivalent work experience
  • 5+ years of experience technical consulting or managed services (architecture, design, development, implementation, integration, and/or administration) in a modern database based environment
  • 5+ years of experience architecting, implementing, developing, supporting and/or administering environments with one or more of the following technologies:
    • Oracle Database Server 10g, 11g and 12c
  • Experience with installation and configuration of Oracle Database in a single-instance and high-availability environments
  • Experience troubleshooting, performance tuning, testing and administration support of Oracle Database Server
  • Application Database and Core Database Administration
  • Exposure to non-Oracle database technologies (MySQL, MS SQL Server, DB2)
  • Exposure to Oracle Fusion Middleware Technologies (WebLogic Server)
  • Basic knowledge of SQL, PL/SQL, T-SQL and JDBC
  • Trusted professional who can work in a team environment and who can communicate effectively
  • Proficiency in the use Visio, MS Word, Excel, PowerPoint
  • Ability to prioritize and work with multiple assignments simultaneously
  • Strong organizational skills
  • Strong dedication to customer service
  • Superior attention to details
  • Ability to learn quickly and adapt to ad-hoc changes in the environment
  • Excellent oral and written communication skills
  • Prior experience working on an operational support or help desk team
  • Exposure to Remedy ticketing system, Atlassian Service Desk, Service Now or similar tools
  • Experience with Oracle Engineered Systems (Exadata, Exalogic, ODA, Exalytics,  Super Cluster, ZFS Appliance)

Company Overview

Why work at Mythics?


Because at Mythics, YOU count!  
At Mythics, we have an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  We demonstrate these core principles daily through our corporate Values of Respect – Empathy – Excellence – Fun (REEF). Our REEF values are the foundation of everything we do.

  • Comprehensive Health, Dental, and Vision plans available for you and your family
  • Premier 401k retirement plan with corporate matching and a 529 college saving plan
  • Tax-advantaged Health Savings Accounts and Flexible Spending Account options
  • Generous PTO bank and paid holidays
  • Fitness/gym membership reimbursement and other wellness activities
  • Tuition reimbursement for continuing education
  • Engaging company events such as quarterly awards, annual kick off parties, and FUN Friday’s (early release once a month)
  • Free gourmet coffee, tea, fresh fruits and healthy snacking alternatives
  • Community Service activities and charitable giving programs
  • Our GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.

 

Mythics, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. Mythics, Inc. will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment. This company is a VEVRAA Federal Contractor, and has designed and agreed to implement an Affirmative Action Program in accordance with Executive Order 11246 and VEVRAA Final Rule.  Mythics, Inc. is able to provide alternative methods of application for those who are unable to complete an online form.  Please contact accommodationrequests@mythics.com to arrange reasonable accommodations.  To read more about your rights, please visit the Department of Labor Disability Rights Fact Sheet here. For more information about Federal laws prohibiting job discrimination, please view the “EEO is the Law” Poster here.

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